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Overview Lead Pipeline Bookings Call Log After-Hours Queue Refill Requests No-Show Recovery Patient Recall Voice Agent Settings 

Settings

Practice configuration, integrations, and team access. Most options are managed by ARFA on your behalf - contact us to make changes.

Practice
Practice nameARFA Demo Clinic
Time zoneAmerica/New_York (EST)
Business hoursMon-Fri 8am-6pm
After-hours coverageAI receptionist + on-call escalation
Integrations
PracticeQ / IntakeQv Connected
Retell AI (voice agent)v Connected
Twilio (SMS + voice routing)v Toll-free verification pending
SendGrid (email)v Connected
Google ReviewsNot connected
Notifications & Alerts
New lead alertEmail + Slack
After-hours emergencySMS to provider on call
Daily refill digestEmail 8:00 AM
No-show recoveryAuto-send + Day-3 follow-up
Team Access
Dr. PatelOwner
Dr. LeeProvider
Dr. SmithProvider
Maria R.Staff
James T.Staff
Data & Compliance
PHI storagev BAA-covered tools only
Audit log retention7 years
Data exportAvailable per table - see Export buttons
Right to deleteContact ARFA support
Need to change something on this page?
Email support@arfaconsults.com or reply to your last invoice. We manage settings on your behalf as part of your retainer.
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